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Privacy Policy

Privacy-sensitive data or personal data is processed via our website and platform. Magazena (Bizz Compagnon BV) considers careful handling of personal data to be of great importance. Personal data is therefore carefully processed and secured by us.

In our processing we adhere to the requirements of privacy legislation. That means, among other things, that:
  • we clearly state the purposes for which we process personal data. We do this through this privacy statement;
  • we limit our collection of personal data to only the personal data necessary for legitimate purposes;
  • we first ask you for explicit permission to process your personal data in cases where your permission is required;
  • we take appropriate security measures to protect your personal data and also demand the same from parties that process personal data on our behalf;
  • we respect your right to provide, correct or delete your personal data at your request.
 
Magazena (Bizz Compagnon BV) is responsible for data processing. In this privacy statement we explain which personal data we collect and use and for what purpose. We recommend that you read it carefully.

This privacy statement was last modified on 27-12-2022.

Use of personal data

When using our webshop, we obtain certain information from you. That may be personal data. We only store and use the personal data that is provided directly by you, in the context of the service you request, or of which it is clear that it is provided to us for processing.

We use the following data for the purposes stated in this privacy statement:
  • Name and address details
  • phone number
  • Billing address
  • E-mail address
  • Payment details
  • Sex
  • IP address

Registration

Certain parts of our website and platform require you to register first. After registration, we store the personal data you have provided via the username you have chosen. We store this information so that you do not have to enter it every time and so that we can contact you in the context of the implementation of the agreement.

We will not provide the data linked to your user name to third parties, unless this is necessary in the context of the implementation of the agreement that you conclude with us or if this is required by law. In case of suspected fraud or misuse of our website and platform, we may hand over personal data to the competent authorities.

Portal Access

With our portal you can access a management environment where you can set, specify and change things yourself.

Order Processing

When you place an order with us, we use your personal data to process it. If necessary for proper handling, we can also provide your personal data to third parties. You can read more about this later in this privacy statement.

Publicity

In addition to the information on our website, we can also inform you about our new products and services:
  • by mail
  • by email
  • through social media
  • by phone

Contact form and newsletter

Via our website and platform we offer the possibility to ask questions by means of a contact form, where you are asked to fill in various details to handle your question. You choose which data you provide. The data you send us will be kept for as long as the nature of the form or the content of your e-mail is necessary for the complete answering and handling thereof.

We offer a newsletter with which we want to inform interested parties about our products and/or services. Every newsletter contains a link with which you can unsubscribe. Your e-mail address will only be added to the list of subscribers with your explicit consent.

Publication

We do not publish your customer data.

Ads

Our website and platform displays advertisements.

Provision to third parties

We may pass on your data to our partners. These partners are involved in the implementation of the agreement.

Security

We take security measures to limit misuse of and unauthorized access to personal data. In particular, we take the following measures:
  • We use secure connections (Secure Sockets Layer or SSL) that protect all information between you and our website when you enter personal data

Retention periods

The personal data described above will be kept for as long as necessary to process your orders, including warranty. After that, we store data for a maximum of one year for the statistical purposes described. The data will then be deleted, unless there is a legal obligation that requires longer storage (such as the seven-year fiscal retention obligation for payment data).

Third Party Websites

This privacy statement does not apply to third-party websites that are connected to our website and platform through links. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend that you read the privacy statement of these websites before using these websites.

Changes to this privacy statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly so that you are aware of these changes.

View and change your data 

For questions about our privacy policy or questions regarding access to and changes to (or deletion of) your personal data, you can contact us at any time via marc.demey@magazena.eu.
You can also send us a request to view, change or delete this data. You can also submit a request to request a data export for data that we use with your permission, or state with reasons that you want us to limit the processing of personal data.

To prevent misuse, we may ask you to identify yourself adequately. When it comes to access to personal data linked to a cookie, you must also send a copy of the cookie in question. You can find this in the settings of your browser. If the data is incorrect, you can request us to change the data or have it removed

Data Protection Authority

Of course we are happy to help you if you have complaints about the processing of your personal data. Pursuant to privacy legislation, you also have the right to submit a complaint to the Data Protection Authority against this processing of personal data. You can contact the Data Protection Authority for this (https://www.dataprotectionauthority.be/citizen). 

 

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